What type of information we collect
The first type of information is un-identified and non-identifiable information pertaining to a user(s), which may be made available or gathered via your use of the Services and interaction with the website ("Non-personal Information"). We are not able to identify the user from the Non-personal Information that is collected.
In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your computer (through the use of third party analytical cookies), including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.).
We also collect information about your use of the Services, such as user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.). This information is collected, amongst other things, for research and analytics purposes about your use of the Services.
The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual ("Personal Information"). This may be collected when you subscribe for our email newsletters by providing us with your email address on the website or when you post a comment including your name and email address in response to one of our news pieces. We may also collect some of your Personal Information if you use our "Live Chat" feature on the website, depending on the level of information you provide and the nature of your query.
We may also collect specific types of connection details and information with regard to your device and hardware, such as IP addresses.
If we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information for as long as it remains combined.
A cookie is a piece of data stored on your computer containing information about your access to the website. We and our trusted partners may use such cookies for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier.
Our website uses different types of cookies: (i) 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; (ii) persistent cookies' which are read only by our website, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits; (iii) 'third party cookies' which are set by other websites, for example by third party analytics companies who monitor and analyze your access to, and interaction with, our website. Examples of such third party analytics providers include Google, VWO, Hotjar and Clicky.
You may remove the cookies by following the instructions of your web browser; however, if you choose to disable cookies, some features of our Service may not operate properly and your online experience may be limited. For additional information about cookies and how to disable cookies, we recommend the following website: www.allaboutcookies.org.
In addition, our website may run widgets, beacons and other technologies which collect mainly Non-personal Information connected to your browsing tendencies. We use such technologies for routine operation, including for the collection of statistical data about your use of our Service and in order to adapt the Service to your personal preferences. The information collected through such tracking technologies by third parties on our behalf, help to provide technical diagnostics and analytic tools.
How we use the information we collect
- To provide our Services (e.g. enable you to share and post User Content; follow other users' shared content; etc.);
- To communicate with you and respond to you if you have a query relating to any of the information on the site and to keep you informed of our latest updates and email newsletters;
- To support and troubleshoot our Services;
- To develop our business and inform our business strategy
- To conduct anonymous analytics in order to improve and customize our Services to your needs and interests;
- To test changes to the Services and make improvements to their functionality.
Sharing of Personal Information
Third party collection of information
You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications.
How do we safeguard and transfer your information?
We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of our users' information and prevent unauthorized use of any such information including by using Secure Socket Layer (SSL) technology, to do so.
How to contact us
If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us through website livechat.